• 32 Union Street Winsted, CT 06098

FREQUENTLY ASKED QUESTIONS

HOME CARE FAQ’s

Anyone can make a request for home health care services.  Just simply call and ask to speak to our intake team to make this referral.  Patient’s information to have ready:

    • Name
    • Date of Birth
    • Address/Phone Number
    • Insurance Information (if available)
    • Physician’s Name
    • Basic reason for referral
  • In addition to accepting Medicare and Medicaid, we are also able to work with most private insurance companies
  • Patients can also pay privately for services not covered by insurance
  • People who are discharged from a hospital, skilled nursing or rehab facility but not yet fully recovered
  • People with an illness, injury, recent surgery or other condition that makes it difficult to manage at home
  • People who need assistance with activities of daily living
  • People who have had a knee or hip replaced
  • People with wounds, pneumonia, congestive heart failure or pulmonary disease
  • People with a terminal illness
  • Call our agency (860) 379-8561 to inquire about your need for service

HOSPICE FAQ’s

Hospice is a benefit under Medicare Part A through the Medicare Hospice Benefit 
and is also covered by Medicaid and many private insurances.

  • Physician services – by the patient’s personal physician or a hospice physician
  • Home care visits by Registered Nurses or LPN’s
  • Home health aide services
  • Social work services
  • Physical, occupational and speech therapies
  • Spiritual support for the patient and family
  • Medical equipment (i.e. hospital beds, etc.)
  • Medical supplies
  • Medications for pain and symptom control
  • Inpatient care, when necessary, in a hospital or nursing home
  • Volunteer services
  • Family bereavement counseling and support for 12 months after the person’s death

Hospice care is provided to patients with any life-limiting illness such as:

  • Cancer
  • Heart disease
  • Kidney disease
  • Liver disease
  • Lung disease
  • Stroke and/or coma
  • Neurological diseases
  • (Alzheimer’s, Parkinson’s, dementia)
  • Lou Gehrig’s disease (ALS)
  • AIDS
  • Multiple organ system failure

Hospice care becomes appropriate when the patient’s primary care physician and the Hospice Medical Director determine that the patient has a life-limiting illness or condition. The patient and family then can decide whether the patient wishes to enter a hospice program.

Hospice care can be provided as long as the person is certified as having a six month life expectancy by their personal physician and the hospice physician. The hospice team continually assesses the person’s condition and, with the doctors, can recertify the person as appropriate for hospice for additional 90 and 60 day periods. The Medicare/Medicaid Hospice Benefit is an unlimited benefit.

HOW CAN WE HELP YOU AND YOUR LOVED ONE?

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